Just Like You

Duration: 23 mins 20 secs

This video allows people with a range of disabilities to speak for themselves about how service providers, support workers and colleagues can learn to communicate better with them. Manners are not something that come naturally, we all have to learn them.

Project developed by Fran Haarsma Productions and funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education, Employment and Workplace Relations.

“A very practical and contextually meaningful look at communication strategies for inexperienced people to gain some interactive strategies. Well worth a look!”

Manager,
Disability Services Unit, Dept of Justice, Western Australia.

Topics covered:

• Manners are important for everyone
• How can you help?
• Wheelchair etiquette
• When someone has trouble speaking
• When someone has trouble seeing
• When someone has trouble hearing
• Things to remember

Resource Material for:

(i)   Any business or organisations that deal with the general public such as financial, employment, recruitment, retail, hospitality and tourism
(ii)  General Practitioners and other Health Professionals
(iii) Government Departments
(iv) Schools, TAFEs and Universities
(v)  Volunteers.