Privacy policy – Ideas That Work

Privacy Policy

Ideas That Work regards customer privacy as an important part of our relationship with our customers and we are dedicated to protecting and maintaining the privacy, accuracy and security of your personal information. The following privacy policy applies to all Ideas That Work users, and conforms to Internet privacy standards.

Collection of information

In order to use the Ideas That Work website, we may require information from you in order to provide the best service possible. Ideas That Work does not collect any personal information from a visitor to its website unless that visitor explicitly and intentionally provides it.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Use of collection information

We will limit the use of your personal information to:

informing you of new Ideas That Work products or services
carrying out our business which includes planning, product development, research and analysis
fulfilling our legal requirements (for example, disclosure to law enforcement agencies or the courts).

We may also use your information to offer you products and services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers.

We will act promptly on any such request which can be made by contacting Ideas That Work by phone 03 9525 1407 or writing to us at Ideas That Work, PO Box 2189, Prahran VIC 3181.

Storage of collected information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details on the website.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, please contact Ideas That Work.

Third parties

We will never rent or sell our database to a third party. Database information is not shared with other companies or organisations, apart from those with whom we have partnership agreements in providing our products or services, and which agree to keep the information secure and confidential.

Communications

Ideas That Work uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting Ideas That Work or emailing us at info@ideasthathatwork.com.au

Access to collected information

You can access the personal information we hold about you and request corrections of your details by contacting us by email info@ideasthatwork.com.au or writing to us at Ideas That Work, PO Box 2189, Prahran VIC 3181.

Changes to privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Security

Ideas That Work uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

This means:

payments are fully automated with an immediate response
all transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data
eWAY is an authorised third party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Ideas That Work.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Every endeavour is made to ensure that this site is secure. However, users must be aware that the World Wide Web is an insecure public network and that third party interference can occur. Customers Credit Card details are protected by an industry-grade Secure Site SSL Certificate protecting the transfer of sensitive data on Web sites, intranets, and extranets.

Users are encouraged to take appropriate precautions to ensure that whatever is selected from this site is free of contamination that may interfere with or damage the user’s computer hardware or software.

Ideas That Work does not accept any liability for these occurrences.